Career Opportunities

The Operations Director is the day to day operational leader of the Branch/Operating Unit. As key administrative staff in an YMCA actively engaged in many national Y initiatives, this position is responsible for general administration of the branch/unit including staff supervision and coaching, budgeting, expense control, income generation, membership and program development, quality control, and facility maintenance. This person participates in the Board of Directors meeting and serves as the staff liaison to assigned committees. The Operations Director also provides direction and leadership for the achievement of Organizational goals in accordance with the policies, procedures and standards established by the Board that will advance the mission of the YMCA.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Essential Functions

High Quality Programs, Services and Facilities

• Direct and administer the operation of the branch including the interpretation and execution of established policies, the development of procedures and methods, staffing, evaluation of the effectiveness of the programs and operation.
• Plan and conduct a wide variety of programs and activities that maximize the facilities available, support the Cause and enhance membership.
• Create a nurturing and safe environment by reporting suspicious activity that may lead to child abuse or may violate the code of conduct. Ensure the safety and maintenance of high quality facilities, grounds, and equipment by keeping supplies organized, maintain and clean facility and care for equipment.
• Promote and monitor membership growth, taking a leadership role in membership cultivation.

Staff and Volunteer Management

• Recruit, hire, supervise and develop department staff and volunteers through use of Leadership Competency Model resources.
• Directs the program/event volunteer activities of the branch.
• Work with other Branch staff to further the work of the branch.

Finance

• Assist in the preparation of the annual budget.
• Recommend adjustments and administer the budget, exercising necessary controls to ensure operations that are consistent with the goal of a balanced operational budget.

Community Development

• Represent and promote the YMCA in the local community and develop positive working relationships with other organizations, businesses, and governmental entities.
• Interpret and communicate the objectives and programs of the YMCA through public communication media.

Financial Development

• Incorporate storytelling in an effort to advance our mission and financial development efforts.
• Assist in the Organization and implementation of the Community Support Campaign in close harmony with staff and volunteers and in accordance with the standards of the Association.

Operating Values

• Serve as a member of Y management and support the overall objectives of the YMCA.
• Accountability, professionalism, relationship based behavior, and ethical behavior are required at all times.
• Teach and role model SMART behavior.

Strategic Goals

• Advance our work in Youth Development, Healthy Living, Volunteerism and Philanthropy.
• Incorporate Living Our Cause into work products and behavior.

(all position functions are essential to the position)

Leadership Competencies

• Influence and Serves as a community leader building collaborations based on trust and credibility to advance the Y’s mission and goals.
• Developing Others – Provides tools and resources for the development of others.
• Decision Making –Integrates multiple thinking processes to make decisions.
• Finance – Institutes sound accounting procedures, investment policies, and financial controls.
• Quality Results – Assigns clear accountability and ensures continuous improvement.
• Emotional Maturity – Anticipates challenges that can sidetrack or derail growth and personal learning.

Qualifications

Bachelor's degree in human services, social services, business or equivalent preferred. Six or more years of management experience, preferably in a YMCA or other nonprofit agency required. Ability to direct total operations through volunteer development, supervision of staff, development and monitoring of branch budget, marketing and public relations, and program development. Experience in management and development of volunteer involvement; ability to recruit top community leaders. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. Proven track record of developing authentic relationships with others. Ability to establish and maintain collaborations with community organizations. Strong writing, verbal and presentation skills. Must meet YMCA of the Suncoast driving criteria. Physical and mental requirements include considerable sitting, standing, walking, written and verbal communication, and an ability to handle stress and multiple priorities.

YMCA Multi-Team or Branch Leader certification preferred.

This job description may not be all inclusive. Employees are expected to perform all other duties as assigned. This job description may be modified when appropriate by Human Resources.

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Assists in all aspects of membership for the branch including recruitment of new members, retention of existing members and supervision of assigned staff. Develops, plans and implements new procedures and methods to achieve strategic goals.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Essential Functions

• Assists in creating a member-focused culture and models relationship-building skills in all interactions. Fosters a climate of innovation and resolves problems to ensure member satisfaction.
• Recruits, hires, trains, develops, schedules and directs personnel. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.
• Promotes program and membership enrollment in interactions with existing and potential members.
• Coordinates program registration, including logistics to support phone, walk-in and web registration.
• Coordinates with marketing efforts to maximize enrollment
• Ensures proper implementation of front desk procedures. Reviews and updates desk procedures and communicates changes to staff. Coordinates with the Business Manager, Executive Director, and CEO as necessary on financial transactions.
• Audits membership files for accuracy.
• Works designated amount of hours at the front desk, with remaining hours in an administrative role.
• Participates in staff meetings and/or related meetings.
• Meets or exceeds tour/join ratio
• Ensures staff meets or exceeds Engage goals
• Performs other duties as assigned.

Leadership Competencies

• Advancing Our Mission & Cause: Engaging Community, Volunteerism, Philanthropy, Change Leadership
• Building Relationships: Collaboration, Communication & Influence, Inclusion
• Leading Operations: Critical Thinking & Decision Making, Fiscal Management, Functional Expertise, Innovation, Program/Project Management
• Developing & Inspiring People: Developing Self & Others, Emotional Maturity

Qualifications

• Bachelor's degree in related field preferred or equivalent combination of education and experience.
• Previous supervisory experience in customer service.
• YMCA or other non-profit experience.
• Excellent personal computer skills
• Experience with membership software Daxko Operations.
• The Y: We’re for youth development, healthy living, and social responsibility.
• Highly attentive to detail
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

Working Conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
• The employee frequently is required to sit and reach, and must be able to move around the work environment.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
• The noise level in the work environment is usually moderate.

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. Under the guidance from the Director of Operations is responsible for promotion, supervision, and evaluation of the following areas: fitness, group exercise, and personal training.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Essential Functions

• Assist the Director in planning and implementing health and wellness programs and initiatives.
• Create group exercise and wellness staff schedules.
• Attend regular scheduled “Management Team” meetings.
• Attend appropriate and required training classes offered by the YMCA Network.
• Assist Director with maintenance of staff records in accordance with any and all regulatory agencies and the YMCA.
• Assist as needed in completing payroll on a weekly basis for the Health and Wellness Department.
• Promote the “YMCA Story” with all involved in the program.
• Maintain safe program areas, including indoor and outdoor areas, YMCA and non-YMCA facilities, and equipment.
• Maintain clean centers and help to monitor cleaning maintenance crew.
• Maintain accurate inventory all equipment related to the program.
• Follow accident reporting procedures and policies.
• Follow systems, practices, and training related to risk management and safety of participants and staff.
• Other duties as assigned by supervisor.

Leadership Competencies

• Inclusion
• Critical Thinking & Decision Making
• Emotional Maturity

Qualifications

• A HS Diploma or GED is required. Prefer a 2-year college degree in a Recreation, Therapeutic Recreation or health related field. Will accept experience in lieu of college.
• Requires training and certifications in fitness programs, specialist training and/or equipment.
• Requires training, certifications or experience with group exercise, program development, YMCA fitness programs or nationally recognized programs.
• Personal leadership and commitment to health and wellness is important.
• Must understand the basic concepts of a non-profit organization, as well as the structure of the YMCA as a partnership of volunteers and staff.
• Requires knowledge of computer software application and hardware. Employee must have working knowledge of Windows Office Suite.
• Excellent written and verbal communication skills
• Employee must have working knowledge of a Mac environment, Gmail, and Microsoft Office Suite.
• Training required within the 60 days of hire: Bloodborne Pathogens, Hazardous Communications.
• Certifications required within the first 60 days of hire: YMCA approved basic life saving skills such as CPR, First Aid, AED, and Emergency Oxygen. This position must have the ability to respond to safety and emergency situations.
• Must be 21 years of age, have a valid driver’s license, as well as capacity to drive to various locations within the Topeka area.

Working Conditions

• Work is performed in a fast-paced wellness floor/office environment and requires occasional work in off-site locations.
• Visual acuity is required for reading computer screens and/or documents and making changes as necessary.
• Job requires high levels of alertness and concentration.
• Repetitive stooping and bending with occasional lifting of up to 20 pounds is required.
• Ability to sit for long periods at a time is also required.
• Ability to stand for at least 1 hour for presentations important.
• Employee must be able to hear, speak and understand the words of others, as well as, the ability to manipulate keyboards, telephone keypads, writing utensils is essential.

Maintains safe swimming conditions in the pool, deck, and surrounding areas. Creates a safe and positive atmosphere that welcomes and respects all individuals and promotes safety in accordance with YMCA policies and procedures. Builds positive relationships with members and program participants through effective listening and verbal skills and creatively finds ways to connect them to one another and the Y community.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Essential Functions

• Maintains active surveillance of the pool area.
• Knows and reviews all emergency procedures and responds to emergency situations immediately in accordance with YMCA policies, procedures; completes related reports as required
• Knows, understands, and consistently applies safety rules, policies, and guidelines for the pool and aquatic area.
• Subs when needed.
• Performs equipment checks and ensures appropriate equipment is available as needed
• Checks the pool for hazardous conditions when arriving  Identifies and celebrates the successes of members and program participants.
• Attends all staff meetings and in-service training.
• Performs other duties as assigned.

Leadership Competencies

• Relationships
• Communication
• Developing Others
• Inclusion
• Innovation
• Quality Results

Qualifications

• Minimum age of 15
• Certifications: Basic life support or professional rescuer CPR/AED, first aid, lifeguard.
• Ability to maintain certification-level physical and mental readiness
• Must demonstrate lifeguard skills in accordance with YMCA standards

Working Conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physically perform all skills required of a lifeguard.
• Hear noises and distress signals in the aquatic environment, including in the water and anywhere around the zone of responsibility.
• Remain alert with no lapses of consciousness.
• See and observe all sections of an assigned zone or area of responsibility.

The YMCA of Topeka is seeking personal trainers to support 1:1 and small group training at our location. The personal trainer will educate and coach members on proper movement technique, nutrition and healthy lifestyle adaptation resulting in healthier individuals.  Provides leadership and education to members,  achieving a quality program for all involved. The personal trainer provides a fee-based service with all fees determined and paid to the YMCA.  The personal trainer will exhibit behaviors and attitudes that are consistent with the YMCA mission and policies of the Association.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Essential Functions

• Evaluates the participant’s fitness level through a fitness evaluation or assessment.
• Assists the participant in creating goals that are achievable.
• Creates a program and makes recommendations that are within the personal trainer’s expertise.
• Monitors the progress of the member throughout the training program continuously modifying the program to achieve the stated goals.
• Provides continuous education regarding “risk factor” modification and pre-established goal accomplishments to participants.
• Demonstrates confidentiality between the personal trainer and member.
• Adheres to the Association operating policies and procedures by operating the programs within the guidelines set forth.
• Ensures that the highest quality of service is provided.
• Continuously monitors the member's progress and makes changes as needed to achieve goals.
• Continuous personal education to maintain industry standards and current certification(s).
• Completes all job related and other trainings as required.
• Performs all other duties as assigned.

Requirements

• Knowledge and application of wellness, primarily physical fitness and an understanding of how to set basic fitness goals.
• This position requires a Personal Trainer certification from one of the national personal training organizations or Foundations of Strength & Conditioning at the Y (ACE Approved)
• This position requires availability to work flexible hours including evenings, weekends, and holidays as needed.
• This position requires a minimum age of 18 years old.

Preferred Experience

• Experience with active listening techniques and interpersonal skills.

Summary

Personal Trainer level and pay is based on the following certification criteria:

• Personal Trainer I - Foundations of Strength & Conditioning at the Y (ACE Approved)
• Personal Trainer II - bachelors/master’s degree in Exercise Science or a health-related field OR national personal training organization (NASM, ACE, AFAA, NESTA, etc.)

This pay scale is based on job title and number of hours trained per pay period.

Maintains safe swimming/teaching conditions in the pool, deck, and surrounding areas. Teaches swim lessons in accordance with YMCA protocol. Creates a safe and positive atmosphere that welcomes and respects all individuals and promotes safety in accordance with YMCA policies and procedures. Builds positive relationships with members and program participants through effective listening and verbal skills and creatively finds ways to connect them to one another and the Y community.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Essential Functions

• Maintains active surveillance of the pool area.
• Instruct and teach at all swim lessons and private lessons as assigned.
• Knows and reviews all emergency procedures and responds to emergency situations immediately in accordance with YMCA policies, procedures; completes related reports as required
• Knows, understands, and consistently applies safety rules, policies, and guidelines for the pool and aquatic area
• Ensures program fidelity per Level description and teaching guidelines.
• Performs equipment checks and ensures appropriate equipment is available as needed
• Checks the pool for hazardous conditions when arriving
• Identifies and celebrates the successes of members and program participants.
• Attends all staff meetings and in-service training.
• Performs other duties as assigned.

Leadership Competencies

• Relationships
• Communication
• Developing Others
• Inclusion
• Innovation
• Quality Results

Qualifications

• Minimum age of 16
• Certifications: Basic life support or professional rescuer CPR/AED, first aid.
• Ability to maintain physical and mental readiness
• Must demonstrate swim lesson instructor skills in accordance with YMCA standards

Working Conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physically perform all skills required of a swim lesson instructor.
• Hear noises and distress signals in the aquatic environment, including in the water and anywhere around the zone of responsibility.
• Remain alert with no lapses of consciousness.
• See and observe all sections of an assigned zone or area of responsibility.

The YMCA of Topeka is seeking a motivated, experienced and enthusiastic group exercise instructor to teach one or multiple formats. Instructor must be an exceptional motivator and relationship builder in our member-centered environment. The group exercise instructor will deliver scalable options and an amazing experience during each class. Early morning, afternoon and evening hours available. Currently looking for instructors for Les Mills, TRX, Zumba, HiiT, cycle, yoga, bootcamp.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Essential Functions

• Instruct members in maintaining exertion levels to maximize benefits from exercise routines.
• Monitor member's progress and adapt programs as needed.
• Observe members and inform them of corrective measures necessary for skill improvement.
• Evaluate individuals' abilities, needs, and physical conditions, and develop suitable training programs to meet any special requirements.
• Explain and enforce safety rules and regulations governing sports, recreational activities, and the use of exercise equipment.
• Completes all job related and other trainings as required.
• Performs all other duties as assigned.

Current certification in at least one of the following: YMCA Foundations of Group Exercise, ACE Group Exercise Instructor, AFAA Group Exercise Instructor or NETA Group Exercise Instructor. A secondary certification may also be required for certain formats.

Requirements

• Experience instructing members in maintaining exertion levels to maximize benefits from exercise routines.
• This position requires availability to work flexible hours including evenings, weekends, and holidays as needed.
• This position requires group exercise instructor certification (NCCA accredited and/or specialty certification).
• This position requires a minimum age of 18 years old.

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Cleans and sanitizes assigned areas, including such duties as mopping, dusting, and trash removal. May complete duties related to window washing, meeting set up, pool cleaning, snow removal, grounds keeping, and other related responsibilities.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Essential Functions

• Ensures Y is attractive and clean by completing all duties listed on the daily schedule and maintains upkeep of assigned area and equipment.
• May perform wet and dust mopping, dusting, trash removal, recycling, window washing, pool cleaning, painting, vacuuming, seasonal activities dealing with lawn care and snow removal, and general cleaning.
• Operates related motorized and non-motorized equipment.
• Records and reports all needed repairs; repairs as directed.
• Ensures YMCA building and property is secure during shift and report incidents and hazardous conditions to supervisor.
• Replaces soap, paper towels, and other supplies.
• May set up furniture for events.
• Performs other duties as assigned.

Leadership Competencies

• Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
• Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
• Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
• Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Qualifications

• Six months or more of related experience preferred.
• Ability to read and interpret instructions, procedures, manuals, and other documents.
• Ability to report and record maintenance requests.
• Knowledge of cleaning methods and equipment.
• Basic understanding of the upkeep and care of equipment.
• Understanding of cleaning compounds and chemicals, and their safe, efficient use.

Working Conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sufficient physical strength and agility to carry out essential duties.
• Ability to erect and stand on ladders and platforms at heights up to 30 feet.
• Ability to work with paint, cleaning equipment, chemical compounds, solvents, cleaners, and solutions in dry, liquid, powder, spray, and aerosol forms.
• Ability to paint, clean equipment, and operate motorized equipment as needed.
• Ability to work in conditions that will create dirt and dust.
• Ability to perform essential maintenance to facility or equipment which may involve, but not limited to the following activities: semi – reaching to full-reach overhead; crouching; kneeling; shoveling; carrying, working in narrow and/or confining spaces: underground, overhead, and at ground level; twisting of the waist, shoulders, and legs; and lying on stomach and/or back.